WHAT USERS ARE ASKING ABOUT CADENZA
Google allows users to login securely to Cadenza, meaning your personal information remains private. Google, through the Drive, also allows users to store and share recordings securely. You can find out more Google’s services and privacy at https://www.google.com/policies/privacy/.
Visit https://accounts.google.com/signup?hl=en. The process takes about a minute.
Go to www.cadenzamusictool.ca. Click on “Sign in with Google” and follow the instructions. Once Google has verified your email and password, you will be asked to select the type of account. Choose Student or Teacher. You will only be asked to select the account type when you access Cadenza for the first time.
To create lessons, a teacher account must be linked with a student account. To do this, the teacher must invite the student using the same email account the student used to set up his or her Cadenza account. Once the student accepts the invitation, the student and teacher are linked, and the accounts are “live”! To see a step-by-step description, with images, visit https://www.thecuriouspianoteachers.org/cadenza-how-do-i-set-it-up/.
This process may feel a bit cumbersome, but it is designed to protect the privacy of students — thus, the student is the one who must accept the invitation.
Help! Cadenza just sent me this message: “Invalid refresh token. Please sign in again to get a new one.” Has something gone wrong?
No one likes to get an unexpected message requesting a new sign-in process. So we apologize for any inconvenience. This situation arises when certain information isn’t properly shared between Google and Cadenza. However, your account/data is safe. Just follow the instructions and log back into Cadenza with Google. If you continue to have problems with this message appearing, please contact us at email@example.com.
Using Cadenza as a Teacher
Before you can use Cadenza with your students, they must create accounts. Ask them to inform you when they have done so. Then, use the Add Students button to send them invitations to connect.
Their names will appear in the List of Students on your Cadenza homepage. So, either log back into Cadenza to check or click the Refresh button to see the list.
You can always re-send a student invitation. Go to Add Students, find the original invitation, and click Resend
Verify that your student has created a Cadenza account AND provided the correct email address. It is easy to make mistakes with addresses! Try re-entering the address. If the problem persists, contact the Cadenza administrator at firstname.lastname@example.org.
Cadenza was originally designed to be used when teacher and student were together in the same room, with the teacher preparing the new lesson and the student only opening and using that lesson once at home. However, teachers have successfully used Cadenza while travelling or otherwise not being physically present for the lesson.
Please ask your students not to access the lesson while you prepare it. Once a student accesses and uses the practice log in a lesson, the teacher can no longer edit that lesson. We suggest you create a new lesson plan, and then notify the student when it is ready.
You can start by assigning tasks. Cadenza offers 7 colour-coded categories for tasks: Technique, Ear Training, Composition, Sight-Reading, Repertoire, Theory, Other. These categories provide a visual cue to students about the importance of a balanced practice for overall musical development. Simply click on the desired category and then enter a title and a description for that task. You can always save the task by clicking on the check mark.
That is the Target icon. It allows teachers to set specific targets for a task. For example, you can set a target of 3 practices for Ear Training exercises. When you do that, 3 small circles will appear in the Task box:
When a student completes and notes a practice of the Ear Training exercise, a circle will fill in. (Note: your students will earn reward points for doing this!).
Whether you check the lesson mid-week or during the next lesson, the circles provide a quick way to see if a student has (or says he has) practiced a particular task.
Checklists are a more fine-grained tool than Targets. Checklists allow you to specify how you would like students to practice a task. You can ask them to:
- Repeat a task a certain number of times
- Repeat a task correctly a certain number of times
- Practice a task for a specific amount of time
Yes. Click on the Teacher Attachments and you will be able to add files. When your student opens that Task in his or her lesson, he or she will be able to download the file.
Notes are a private space for teachers to write down any kind of information they like: reminders about upcoming recitals, payments due, music to be purchased, etc. Notes are specific to each student, but are viewable ONLY by the teacher, never the student or other Cadenza users.
The Goals icon allows you to view any goals your student has set. You may view all the goals or just those that are unfinished (incomplete) or done (completed). This section is view-only. You cannot leave a comment on a student’s goals.
Clicking on this box will allow you to see any reflections provided by a student, who can either answer a reflection prompt which appears in their Reflection box or simply write out their own thoughts. The Reflection box will also show you how many targets the student completed and the total practice time recorded. You may add a comment, which will be seen by the student.
The recording will be found in the Task Practice Log for the lesson. Click on the student’s list of lessons and select the desired date. Go to the lesson. Select the task for which the student uploaded a recording. Open the practice log and you will find the uploaded file under Media Annotator. You can also just click on the notification button to access the recording.
Click on the file. It will open in the annotator. Start the recording. At any point, you can add a comment by clicking on Add Annotation.
From your List of Students page, click on the List of Lessons for that student. You will see a list of the lessons by date with a small down pointing icon pictured on the left. Click on the icon to see all the assigned tasks as well as how many task targets were reached, how much time was spent on practice, and if the student wrote a reflection. To get more detailed information, click “Go” and you will be taken directly to that lesson plan.
My student has left the lesson and I just realized that I should change something in the lesson I assigned earlier. Can I do this?
You cannot do this if the student has already created at least one practice log for that lesson. This restriction prevents teachers from inadvertently deleting or changing a lesson for which a student has completed practices, logged time, earned rewards, etc. However, if the student has not yet saved a practice, you can modify the lesson.
Click the icon pictured on the left for the Disconnect Student link and follow the instructions. When you disconnect from a student, you no longer can view or comment on his or her previous lesson plans. However, the student will still be able to view, but not change, previous lesson plans.
First check with your student that his or her account has not been hacked in some way or accessed by another person. If you feel this student should be block from using Cadenza, click on the icon pictured on the left. Use the Report an Issue link to notify the Cadenza administrator who will then contact you to resolve the issue.
If you want to view this FAQ while you are using Cadenza, click on your account icon and select Help. If you need to notify us of a technical problem, email email@example.com. Include a description of the problem and we will try to fix it or email you back for more information.
There isn’t a way of duplicating a lesson in Cadenza… at least not yet. It’s one of the modifications that we’re working on for the next version. Meanwhile, some teachers are using a cut-and-paste approach with the checklist to avoid re-typing things. Also, there is an autocomplete feature, which means that if you’ve typed something before as a title, etc., it should come up as a choice the next time you’re using Cadenza. Finally, if you’re using an iPad or other device with voice to text, that feature can be useful.
Using Cadenza as a Student
Let your teachers know once you have created your Cadenza account. They can then send you an invitation. To see if that invitation has arrived, log in or refresh the Cadenza page and check for notifications with the bell icon.
This section allows you to record your music goals, both short and long-term. You can set a goal for a particular practice session, for the week, or for an entire year. Once you have completed a goal, you can check it off. You can view your goals by All, Incomplete (in progress), or Complete (finished).
Yes, your teacher can see the goals but cannot edit or comment on them.
This is the Rewards icon. You earn points—and then badges—when you use Cadenza. Accumulate points when you record practices, set goals, fill in a Reflection, and do other things too! Keep practicing and watch your points go up.
The Reflection area allows you to think about how your week (if you take weekly lessons) went: what strategies did you use to improve? How did you motivate yourself to practice? Etc.
When you open the section, a reflection prompt appears. Click on the refresh symbol if you want to have a different prompt.
Yes. Your teacher can read your reflections and leave comments, but not edit them.
Look for your teachers name on your Cadenza home page and click on the List of Lessons icon pictured on the left to see the complete list. You can sort this list into date order. Click on Go to be taken to the lesson you’re looking for.
Once you have opened a lesson, click on an assigned task (Ear Training, Repertoire, etc.). Then click on the start practice banner. A new practice log will open up. The timer will start automatically. Once you are done playing, stop the timer.
Now you can select a reflection smiley to show how well the session went or leave a comment for your teacher. You can also add attachments (e.g., PDFs, Word files) or media files (video and audio recordings). Then click save practice when you are done.
Yes. Click on the specific task where you timed yourself. Select the practice log with the incorrect time. Click on it. In the blue banner, you will see the icon pictured on the left. Click on it and select Edit Timer. The timer box will appear and you can change the time.
Yes. Click on the practice log. In the blue banner, you will see the icon pictured on the left. Click on it and select Notify Teacher. A notification will be sent and your teacher can then take a look at your practice log.
Open up the task that best matches your recording (for example, if you are playing a repertoire piece, put it under that task). Then open a practice log. Use the Media Annotator to upload a file. You may choose a recording made from any device using the plus sign or from Notemaker using + Notemaker. Then save the practice log. Your teacher will be notified that you have uploaded a file.
Once you have uploaded a video or audio recording, you can make comments anywhere in it. Simply click on the file. It will open in the annotator. Click to start the recording. When you want to add a comment, click on + New Annotation. The recording will stop while you add your note. Then click to start again.
Unfortunately, no. Maybe in a later version. Until then, you will need to use words and sentences whenever you are in Cadenza. Sorry!
Click on the icon pictured on the left for the Disconnect Teacher link. Click on it and follow the instructions.
When you disconnect from your teacher, you will no longer receive any lesson, messages, or comments from her. You will still be able to view, but not practice, previous lessons from that teacher.
Let your parents or a trusted adult know immediately. The adult should be in touch with the teacher to see if the account has been hacked in some way or accessed by another person.
If the adult feels the teacher should be prevented from using Cadenza, the adult should click on the icon pictured on the left and use the Report an Issue link. The adult will be able to notify the Cadenza administrator about the problem and a solution can be found.