Cadenza Privacy Policy

CDZA_PD-VideoSlideCadenza is a digital tool, co-created by Queen’s University, The Centre for the Study of Learning and Performance at Concordia University, and The Royal Conservatory (RCM) (hereinafter collectively referred to as the “Institutions”) to support music teaching and education. To protect Cadenza users’ rights to privacy, the Institutions have jointly adopted this privacy policy.

Our goal is to ensure all users understand why we collect and store data. We also want users to understand how to use to tool in a way that safeguards their privacy.

Please take the time to read this and contact if you have any questions.

Information We Collect

We use Google authentication services to verify users. Therefore, both first-time and returning Cadenza users must have a Google account in order to access the tool. Google offers this third-party service under its own terms and privacy policies that can be found here:

When a user creates a Cadenza account, the program collects and stores the email and the username associated with the Google account as well as the designation of Teacher or Student for that account. This information is password protected and stored on secure servers. Only authorized Cadenza administrators can access it for the purposes of servicing and supporting the use of the tool. Cadenza administrators are able to see usernames of Student accounts connected to particular Teacher accounts as well as any Teacher accounts linked to Student accounts. (For more information on this connecting process and its purpose, see the section “Information You Share on Cadenza” below.)

Unless required by law, the information collected will never be shared with third parties without the user’s express knowledge and written consent. Cadenza never sells personal information to third parties for any purpose whatsoever.

If at any time you wish to have your personal information removed from the server (which will erase any associated data from your account), you may contact the Cadenza administrator to make that request.

Information You Share on Cadenza

Cadenza is a digital tool that allows written and other forms of communication between music teachers and their students, who may be minors. Cadenza is freely available to the public and anyone may create an account. Only users with a Teacher account may send a request to connect with a user, and such users must have the Student account designation. Once two users are connected, they may share written comments through the site as well as through various media (recordings, PDFs, etc.).

Accepting an invitation to connect opens up the possibility of information sharing between two users, and we urge users to connect only with those users they are confident will use Cadenza correctly, safely, and respectfully. Adults should vet any invitations received by a user under the age of majority before agreeing to connect.

To ensure the correct and safe use of Cadenza, we have established a reporting mechanism for users to send concerns to a Cadenza administrator. These reports will be examined and acted upon by the Cadenza administrators and could result in a user being blocked from using the tool and some or all of the data contained in that account to be deleted. We reserve the right to remove any and all material from a user’s account, delete the user’s account, and ban the user if that material is deemed to be libelous, derogatory, obscene, defamatory, discriminatory, pornographic, abusive, hateful, offensive, “spam,” advertising, self-promotion, or otherwise inappropriate, or if the user is using the account for any illegal activity.

Responsibilities of the Institutions and Users

The Institutions agree that any information about our users that is collected will be used only as necessary to service and support the tool. Support of the tool may include occasional newsletters to inform users of changes and updates to the tool. Unless required by law, it will not be released to any third party for any reason. The Institutions may, if necessary or required, update the tool, its functions, and the privacy policies. However, the Institutions are not responsible for, and expressly disclaim all liability for, damages of any kind arising out of use of, reference to, or reliance on Cadenza. Users are responsible for verifying Google’s privacy policies as well as for exercising due diligence and good judgment regarding the accuracy and type of information they post to Cadenza.

Material on Cadenza may not be reproduced without the express, written consent of all parties including users and the Institutions.